Edit Email Set Up - Instructions for Microsoft Outlook

This is a guide to checking e-mail settings for customers using Microsoft Outlook. If you are using Microsoft Outlook Express, please click here.

Open Outlook. Click on Tools, and then click on Email-Accounts.

A new window similar to the below should open. To edit an existing account, select View or Change Existing Accounts, and click Next.

Note If you wish to set up a NEW e-mail account, click here.

You should see the following screen:

Under User Information, enter your name and email address in the respective fields.

Under Server Information, choose the appropriate incoming and outgoing servers as outlined below:

For @iconz.co.nz email addresses:

Incoming (POP3) server: mail.iconz.co.nz
Outgoing (SMTP) server: mail.iconz.co.nz

For @internet.co.nz email addresses:

Incoming (POP3) server: mail.internet.co.nz
Outgoing (SMTP) server: mail.internet.co.nz

For @ezysurf.co.nz AND @e3.co.nz email addresses:

Incoming (POP3) server: mail.visp.co.nz
Outgoing (SMTP) server: mail.visp.co.nz

Please Note If your internet connection is with a different provider, you will need to use their outgoing mail server.

Under Logon Information, enter your username (your username will be the first part of your email address before the @ symbol) and password.

If you have forgotten or lost your username or password, please give us a call on 0800 843 638, and we'll be happy to help.

Log on using Secure Password Authentication (SPA) should be unticked

Click on Test Account Settings to ensure all fields have been filled out correctly. If they have, you should see the following:

If any of the above fail, or they succeed but you're still unable to send e-mail, please consult our guide to common e-mail problems, or give us a call.

If you have any questions or issues which aren't covered here, please don't hesitate to give us a call on 0800 THE NET (843 638 ) - option 3 - or e-mail emailhelp@iconz.net and we'll be happy to help.